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© 2026 ZlayoTerms of ServicePrivacy PolicyAcceptable Use PolicyCopyright & TakedownNo-Refund PolicyDisclaimerMusic creditsMessage us

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Who is responsibleWhat we collectHow we use it and whyFaces and voicesWho receives your dataInternational transfersHow long we keep itCookies and your deviceSecurityYour rightsAge requirementAutomated decisionsChanges to this policyContact

Privacy Policy

Last updated: October 1, 2026

Who is responsible

Zlayo is operated by Darius Busuioc, an individual based in Moldova, not a registered company, who is responsible for your personal data (the “controller”). This policy explains what Zlayo collects when you use it, why, who receives it, and what you can do about it. You can reach us about anything here at busuiocd67@gmail.com.

What we collect

Account details. Your email address and password. Passwords are stored only as a salted hash, never as readable text. We also record when the account was created.

Your content. Videos and audio you upload; links you give us to fetch; text you type or upload, such as scripts, Reddit-style stories, fake-texting conversations and book files; reference clips and instruction images or documents; and everything the Service makes from these, including transcripts, clips, captions, titles, tags, voiceovers and audiobooks.

Your settings. Project rules and styles you configure, caption templates you save, the display name you choose, and defaults such as preferred voice, download quality, aspect ratio and notification choices.

Activity on the Service. A record of the jobs you run (which tool, when, how long they took and whether they succeeded) and any share links you create.

Error reports. When you choose to report a problem, we store what failed (the request, its status and the technical details of the error), the message you saw, some context about what you were doing, and any note you add.

Technical data. Your IP address and the time of your requests, which our servers see whenever you use the Service and which we use to limit abuse, keep the Service secure and fix problems.

How we use it and why

We use your data only for these purposes, each with a legal basis:

  • To provide the Service you signed up for: running your account, processing your content, producing and storing your output, and keeping your settings. We need this data to perform our agreement with you.
  • To keep Zlayo secure and working: rate limiting, preventing abuse and fraud, investigating errors you report, and enforcing our Terms. This is in our legitimate interest in running a safe, reliable service, and we keep it proportionate.
  • To handle copyright complaints and legal requests, and to meet legal obligations.
  • To contact you about your account, security issues or material changes to our terms.

We don't sell your data, we don't show ads, we don't share your data for advertising, and we don't use your content to train AI models.

Faces and voices

To frame clips around the person speaking, Zlayo finds where faces are in video frames. It works out where a face is, not who it belongs to: it doesn't recognise or identify people and doesn't build face profiles.

Voices are generated from a fixed set of built-in voices. Zlayo cannot copy or clone a voice, and there is nowhere to upload a voice sample, so no recording of anyone's voice is ever collected for that purpose.

Who receives your data

By default, transcription, voice generation and face framing all run on the servers that host Zlayo, and your content stays there. Your data reaches others only in these cases:

  • Hosting and infrastructure providers that store and run the Service for us, under obligations to protect it.
  • AI providers, when a feature using them is switched on. To speed up transcription, audio extracted from your video may be sent to Groq, Cloudflare (Workers AI), Deepgram or OpenAI to produce a transcript. To score moments and write titles, captions and tags, transcript text and sampled video frames may be sent to Google (Gemini) or Anthropic (Claude). Each provider processes it under its own terms to return a result to us.
  • Paddle, our payment provider and merchant of record, when you buy a plan. Paddle collects your payment details directly; we never see or store your card. Paddle tells us which plan you're on and gives us your customer and subscription ids.
  • Resend, which sends our emails (confirming your address, password resets, a welcome note), receives your email address and the message.
  • Cloudflare, which delivers the website and, if switched on, counts visits with Web Analytics: which pages are viewed and from where, without cookies or anything that identifies you.
  • YouTube, when you paste a link: our server requests that link from the platform. The platform sees our server's request, not your account details.
  • People you share with: if you create a share link, anyone with the link can view that content until you turn sharing off.
  • When the law requires it, to protect people's safety or rights, or as part of a sale or reorganisation of the Service, in which case this policy continues to protect your data.

The Service downloads AI model files from Hugging Face to run features locally; none of your content is sent there. We don't use advertising or tracking services, and the only analytics is the cookieless visit count above.

International transfers

The servers and providers above may be in a different country from you, including outside the European Economic Area. Where the law requires safeguards for such transfers, we rely on those the provider offers, such as standard contractual clauses.

How long we keep it

  • Account and settings: until you delete your account.
  • Videos you upload and videos you make: on the Free plan, deleted automatically 24 hours after they were made. On a paid plan, kept while you pay; if your plan ends, the Free plan's 24 hours then applies. You can delete them sooner yourself.
  • Payment records: kept by Paddle as the seller, under its own terms. We keep only which plan you're on and Paddle's ids for your subscription.
  • Temporary processing files made while a job runs: deleted when the job ends.
  • Error reports: until the problem is dealt with, then deleted, or earlier if you delete your account.
  • IP addresses and server logs: only as long as needed for security and troubleshooting.

We back up the account database (not your videos) once a day and keep each copy for up to 30 days, after which it's overwritten. We may keep specific data longer if the law requires it or to deal with an ongoing dispute or copyright complaint.

Cookies and your device

Zlayo doesn't set cookies and doesn't use tracking or advertising cookies. To keep you signed in, your browser stores a sign-in token in its local storage, which is strictly necessary for the Service to work. It may also store small conveniences on your device, such as your theme, favourite voices and remembered choices. These never leave your device except the sign-in token, which is sent to our servers to prove it's you. Clearing your browser's site data removes them.

Security

We use encrypted connections, store passwords only as salted hashes, and limit access to your data to your own account. No system is perfectly secure, so we can't guarantee your data will never be accessed without permission. If a breach puts your rights at risk, we'll tell you and the relevant authorities as the law requires.

Your rights

Depending on where you live, you have the right to:

  • get a copy of your personal data, and have it given to you in a portable format;
  • have inaccurate data corrected;
  • have your data deleted;
  • limit or object to how we use your data, including where we rely on our legitimate interests;
  • withdraw consent at any time, where we rely on consent;
  • complain to a data protection authority, for example the one in the country where you live.

You can do most of this yourself: your account page lets you export your data and delete your account. For anything else, email busuiocd67@gmail.com. We'll answer within one month, and may need to confirm it's really you first.

Age requirement

Zlayo is only for people aged 18 or over. We don't knowingly collect data from anyone younger. If we learn an account belongs to someone under 18, we'll delete it and its data. If you believe that has happened, contact us.

Automated decisions

Zlayo uses automated systems to choose and score clips and to generate captions and other output. These shape your content, but they don't make decisions about you that have legal or similarly significant effects.

Changes to this policy

When we change this policy, we'll update the date above. For material changes, such as a new kind of data collected or a new type of recipient, we'll let account holders know before the change applies.

Contact

Questions or requests about your privacy: busuiocd67@gmail.com. Zlayo is operated by Darius Busuioc, an individual based in Moldova, not a registered company.

Other legal documents

  • Terms of Service
  • Acceptable Use Policy
  • Copyright & Takedown
  • No-Refund Policy
  • Disclaimer